Sag Harbor Pharmacy

My parents have been loyal customers of this pharmacy for years. Recently this past week , I visited to pick up their prescription. I was having a rough day and wasn’t in the mood to be friendly. I don’t recall the young lady’s name, though I believe it began with a “K,” as I heard the pharmacist say it. However, she usually works at the register whenever I come in. She is incredibly kind and helpful, not just to me but to everyone she assists. Her kindness truly stands out from the rest of them.

I have been coming to this pharmacy since I was a little girl—over the past 40 years, my family and I have always relied on Sag Pharmacy for our personal home items and prescriptions. I’ve always made it a point to support local businesses, believing in the value of community and personal connection. That’s why it breaks my heart to say that this will be our last visit after the deeply upsetting experience I recently had. I never wanted to write something like this about my experience, but I feel compelled to share the disappointment I’ve endured. I was treated with shocking disrespect by a young lady, who I believe is the manager. She was not only extremely unfriendly but also blatantly dismissive. As I asked about the dosage of my elderly mother’s medication—a question rooted in genuine

They don't seem to actually care about their customers. We purchased 4 boxes of COVID tests after someone in the house tested positive. They sold us expired tests (I'm aware that the expiration dates on some tests were extended - we checked with the FDA online, and these tests were well past the extension). I tested negative with one of these expired tests on the same day they were purchased only to develop symptoms a day later and soon test positive. We took the tests back to the store to get a refund, and they simply decided not to refund our money. $80 of expired tests, and no good reason given to refuse the refund. I recommend shopping elsewhere.

Have to give it this local pharmacy. I live in Montauk and they were the only pharmacy out of six I called that had my daughters medicine in stock. It was a breeze getting in and out while picking up her prescription

I recently had a terrible experience at this place. The staff was unfriendly. I will definitely not be returning to this place again