Safeway Pharmacy

One of the worst pharmacies I have ever been to, I understand that the workload has increased since Rite Aid closed. But it seems like they make little effort to Incorporate the customers from Rite Aid. They have a phone recording specifically for the patrons of Rite Aid. Which no one ever answers. After ringing for quite a while it tells you that the pharmacist is not taking messages to hang and call again. I've called 15-20 times no one ever answers. Not much help when I went in and talked to them in person.

Transferred from rite aid when they closed. Never have we had an issue getting medication before and now Every Single Time we have a problem. It takes so long that medications run out before it’s addressed. No one answers the phone, I called SIX times today and nothing. When I go in, I am in line for on average 40 minutes. Called the provider today and she said Safeway is the worst and recommended cvs or Walmart because she always has issues with this pharmacy.

I'm one of the Rite Aid customers that was transferred when Rite Aid closed. I was told my prescriptions were bought by Safeway. I was told to be patient that things are changing at Safeway and that it will be okay. I agree that the staff is good and even though I have to stand in line I understand they are getting used to all the new customers and have been hiring new staff. YET, Calling to talk to someone to transfer or refill my medications at this pharmacy has been a nightmare. When I called to get set up with this pharmacy I had to spend 51 minutes of none stop calling them back before someone picked up the phone to help me get my transferred meds set up with the pharmacy. I was told then, that I was set up for my meds to be auto-filled if it could be; but I've had to call them up for

Great pharmacy before they took on all the rite aid customers. Now the lines are as much as 40 mins long, and to top it off they're not able to get enough of some medications to cover everyone. I'm going to have to drive to Modesto tomorrow for one of my meds. Y'all shouldn't have taken on that many customers if you couldn't handle it, and now the customer gets to pay for it.

We were here fairly late on a weekend while out of town. The late closing time was so convenient for us as we arrived to Twain Harte around 10pm. Location was clean, and the one woman working the register was polite and welcoming. Definitely will be going to more Safeway locations while out of town. Highly recomend.