Safeway Pharmacy

The absolute worst Safeway I've been too. Staff is not very friendly, the cashiers were not even open, just a huge line at self checkout, and the parking situation is one of the most mind-bogglingly stupid ideas ever. Constant gridlock due to it being for Drive & Go or just handicap. I remember when this store was built and was wonderful. Now it's a run down, poorly run, dirty mess that is completely non customer friendly. I only come here as a last resort and I usually regret it. Read the reviews!! The apoligies from Safeway in the responses are pointless because nothing changes. Clearly the management and the company do not care about the people who shop here.

I was early and got there before they reopened after lunch and waited 30 minutes before I was helped. They seemed very disorganized and didn’t really seem to know what they were doing or communicate effectively. One of the attendants charged the wrong amount even after I gave her other information and one of the pharmacists kept saying out loud what my prescription was instead of just referencing it as my prescription. They were all unprofessional and unhelpful in my opinion. I’m not sure if they assumed I was younger than I am or what but I was not treated with respect or courtesy and ultimately was there for over an hour unfortunately. I will not be filling prescriptions here anymore unless the one pharmacist that I know is professional (and have been helped by before) is there.

There is a reason this pharmacy has such low reviews. They’ve hired bottom of the barrel people to run it and it’s very evident by their lack of professionalism/education. It’s one thing to have incompetent people stocking the shelves but it’s completely different to have them handling prescription medication. This particular location needs an audit, retraining and new hires. Start with a worker named SHIMMY, their behavior is disgusting. Completely unhelpful and essentially useless for someone in that field.

An update to my previous review to again say that the pharmacists and staff are exceptionally nice. Ali helped me get a time-sensitive rx when he was supposed to be on his 30 min lunch break. I'm very grateful! 2023 review: The pharmacists are clearly over worked but move as quickly as they can and are friendly and bonus, staff answer the phones. Transferred prescriptions here after years of frustration at CVS. Much happier here.

Transfer my prescriptions from CVS harassment. I enjoy the service of the Pharmacist and the staff. Thank you!