Safeway Pharmacy

ZERO stars! This is the absolute worst pharmacy ever and I will be switching my prescriptions. Last month I tried to get my sons medication filled was told the doctor was not authorized under his insurance (ironic since he’s been on it for 6 months and never had an issue) called his doctor who said that was BS. The nurse tried to call the pharmacy 16 times and got no where cause they don’t answer their phones, I couldn’t get through my son went 3 days without his medication due to this. Tried to give them the benefit of the doubt figured it was a one off. Called my son’s prescription into his doctor a A WEEK before he ran out, called the pharmacy 18 times today and NO ONE HAS ANSWERED AGAIN and my son will be out of his medication again. I’m calling his doctor to get him switched immediate

ZERO STARS. This is by far the WORST pharmacy I've ever used. I've been at the Safeway pharmacy in Portland, OR for over a decade and have never had any issues, despite them being understaffed. My family and I moved to Klamath Falls recently so we transferred our prescriptions from the Portland location to this one, and I quickly regretted it. I understand they are understaffed, but that is no excuse for their rude and unprofessional behavior. I can put up with long lines, but not being disrespected. For starters, they are incapable of filling out a prescription on time and if you try and call to ask about it, you get no where, because they hardly ever answer their phones. When someone does actually answer, they are extremely rude and unprofessional. I was trying to figure out why they onl

I called the pharmacy 23 times in a row. I have a medication I NEED filled. It was called in at 10am. They will not give me an update or answer their phone. I end up waiting 45-55 minutes in line to be told they don’t have it. I call my doctor and he confirms that it was called in. I cannot go without my medication. How can it be so difficult to just answer the phone. They always have an excuse that they’re short staffed. That’s the same excuse for 4 plus years. When do you fix the problem?

The staff at the pharmacy are amazing, caring and supportive with there beyond customer support. Always great seeing them. Thank you for your hard work in helping me with my medication needs.

Impossible to get ahold of someone. They don’t answer the phone and turn it off before they close. Had a prior sent in days ago for an important medication and they refuse to answer their phone for ppl to get updates. Going to switch as soon as I find another option.