Safeway Pharmacy

Only game in town so often inventory is strained. Depends upon the day of the week. Preorders via the app can be a mixed bag since inventory is at times not accurate and substitutions made may not match expectations.

There is a reason this pharmacy is so poorly rated. The staff lack competence and are aggressively rude if questioned. There is another pharmacy in town and they actually care about their customers both local and visiting. The rest of the staff members at this Safeway are hard working and helpful, but avoid the pharmacy at all costs.

The woman at the desk seemed incompetent with her job. She didn’t seem to know how to transfer a prescription to another pharmacy. Also, the pharmacy did not carry the medication my doctor prescribed. The online prescription system had also been hacked nationwide so it was very difficult to have the prescription called in by my doctor. I was upset because I ended up making 5 phone calls back and forth between my doctor and the pharmacy, and they didn’t even the medication after all that. I also went in to the pharmacy twice to talk with the incompetent woman about the situation. She was not rude, but just seem to understand what was going on. I will never go to a Safeway pharmacy again in my life. Also the grocery prices are crazy high, so I think I’ll just go elsewhere down the mountain

Always friendly and helps with questions and insurance issues.

The Pharmacy is hit or miss. Sometimes everything things go great and other days it is a disaster. My doctor ordered me a medication over a week go and nothing. I also used the app to order a refill. After waiting several more days I called twice to see if there was an issue or out of stock. I was immediately put on hold after being told “if we have time”. The first time I waited and after a 5 min the phone was picked up and then immediately hung up.The second time. I was out on hold again and after several minutes the line was transferred to physical line. Today I stopped in person and asked about my prescription. I was told there wasn’t any issue and the tech didn’t understand why it had not been filled and they could fill it in 20 min. I came back after 20 min and waited thru another