Rupa Govindarajan

You should not write on the input what you do not perform. Sign: "Free consultation" Secretary at the time of appointment: "Free consultation - but if necessary - probably X-Ray for $89" Secretary the next day: “Definitely X-Ray for $89” Client: “Can someone just look into my mouth and at least roughly say whether you will, in principle, take on this job or not?” Secretary + Doctor: "Must have X-Ray for $89" If on your door it was written “Consultation + X-Ray = $89” - no questions asked. If you declare something free, keep your promise. Otherwise, how can we trust you if we haven’t even opened our mouths yet, and you’re already changing the rules of the game? No, thanks.