RRH Pediatrics - Batavia

Called and made an appointment on Monday the 11th for the following Monday the 18th to establish care and get a referral for speech therapy here. We just moved here from Texas and need to pick up his speech therapy which can take a while to get in. Everything went fine on the scheduling call. Received a missed call by 7 minutes this morning (5 days later) that they can’t see my son on his appointment because they don’t have records. And they “proactively” canceled his appointment until they can get records. I am told via voicemail that I have to come in person to do release paperwork. This workplace is extremely unprofessional in their scheduling. They waited until the business day before my son’s appointment to tell me they couldn’t see him when they should have told me the day I called t

Dr Jain is very sweet with children and listens when we have any concerns. He is always very thorough and cautious and we love that about him and his practice. His staff are all amazing! They know my 4 children by name and make us feel right at home there. Kathleen and Francesca are very knowledgeable and take their time with our kids. We're very happy with this practice.

What? I'm so sorry people have negative experiences here. I have mostly great experiences. They know L by name. Dr Jain returned an emergency call through UMMC, who I called at night when she had been exposed to meningitis. I found out at 10pm, we did not know what kind yet (viral or the bacterial) I was SCARED. He is wonderful with L (7 yr old girl) has been her dr.since birth. Only issue was recently with a different provider who spoke of people DYING from the flu in front of my just turned 7 yr old daughter while she had a nasty cough and strep throat. The provider was speaking to me, but that inappropriate in front of a child Not cool...one star off for that. Brought politics up as well, not appropriate. Nice person, well meaning, but filter please. EDIT 2023- The provider who we h

Very rude, unprofessional, and unorganized. My appiontment was at 8:30. They were busy and decided I could wait until 9:15 to be seen. The nurse Kathreen had time to debate and argue with me about her "packed schedule" rather than see my daughter. The receptionist didn't make matters better. She chose to lie to help cover up the fact that most employees were not there. She told me she was going to the back and speak with her manager. She came back acted as if she spoke to her manger Susan. That lie caved when I watch Susan walk in the front entrance. I asked how she spoke to her in the back if she is just now walking in. The receptionist face turned red and told more lies to accommodate the first lie. Moral of the story I am very disgusted and my daughter will only see the DOCTOR.

We came to this office when we lived in the area back in 2016-17 and thought they were great, but had to switch when we moved to Albany. We just moved back here, and after having a horrible experience with Oak orchard pediatrics in Albion, so I switched to WNY pediatrics since we had a great experience with them years ago. I am so glad we did. My daughter Olivia gets sick easily, and when she’s sick she gets very unwell. She has been Ill twice since June. This office has gotten her in so quickly and we’ve seen Dr. Khurrum Sanaullah both times. He is probably the best pediatrician we’ve had (we’re an army family so we’ve moved around a lot around NYS). He is so kind, thorough, and you can tell he really cares about the children he is treating. He answers all your questions and makes sure he