Rockaway Family Dentistry

Someone in higher position at this office please teach this phone receptionist some manners very very disrespectful in speaking with new patients no wonder why this office have one star rating. My son is 100 percent covered for fillings and this place tried to charge a co payment for two fillings when I said I’m going to check with eligibility before signing any consent she states I’m on games. Please learn how to speak and get more training on handling patients. This is not a fraud comment I’m related to the patient fyi guess the other comments on this website are fraud as well please treat patients with care just as you will like to be treated!!!

The lady at the front desk is VERY RUDE. I wanted to reschedule and yes I rescheduled twice because of a situation I had with my children. They’re small and I couldn’t bring them with me because I had nobody to watch them. This lady hung up on me and before she did that she yelled at me and said she can’t keep doing this with me and if I do it again she will charge me and then hung up on me. I called again and said miss did you really just hang up on me? She’s gonna then say " no I didn’t I was on another call. Do you think you’re the only person"? I said yeah get me out of your system I no longer want to be a patient at your dental office. Very rude . Do not go here. They only open twice a week at that VERY SHADY

The person who answers the phone is very rude and has no customer service skills. I called to ask a question, and she was so rude and hung up the phone on me. I would never recommend this dental office. Save your time and look elsewhere.

Thank you for your service, I appreciated it, and thank you for your kindness. I invite everyone to come and take care of their teeth at Rockaway Family Dentistry.

Great service very good cleaning