River Point of Kerrville

High turnover. Unpredictable meals and medicine delivery. Cruel staff. ***What kind of people kick your mother out of her home over Thanksgiving and Christmas? The kind of people who work at Riverpoint.*** We visited our loved one here multiple times each week, yet the staff only called us for meetings twice in two years. The first time we initiated because she seemed to need adjusted services. They agreed. We adjusted medicine, which created some short term mobility issues for about three months while we got the dosage right. During that period, Riverpoint told our mother she was "not allowed to walk anymore" because she kept falling. They confined her to a wheel chair and suggested we move her to memory care, though she passes every dementia test with flying colors. Then literally th

I have been looking for a place for my mother. Had an appointment with Rachel London a few weeks ago. The facility is beautiful, clean and full of busy activities going on. Great smells coming from the dining room! Once I saw it on my own I knew that this was where I wanted my mother to live in her own apartment. I had another appointment with Rachel London and visited with Rhonda, who is the manager of all medical care. She was very caring with my mother. My mother was made to feel comfortable immediately loved River Point of Kerrville. She couldn’t believe how spacious and beautiful it was. All of the staff is extremely kind and caring. They even have a beauty shop that offers everything from a shampoo, cut and color all the way to manicures and pedicures. Now my mother is moving in nex

Putting our father in assisted living was made so much easier by the people at River Point. Beautiful facility, kind, warm hearted people… felt like family! My father is so much happier now that he is in a safe environment. He has people to be social with and he has his privacy when needed. Thanks to Rachel and all the staff at River Point for make this transition in his life easier!

This place is wonderful! The building is beautiful, the food is delicious, the residents are friendly and fun, and the caring staff make it top notch! The River Point transportation van has the words, 'finest assisted living in Kerrville' printed on it, and it's the truth!

Absolutely love the facility and everyone in it. Memory Care does their best to ensure residents have enough stimulation through activities and is highly conscious of the meals being served. Assisted Living is always active with trips out to the farmer's market, rides, painting, music, gardening, etc. The staff is wonderful and caring. Management is always aware of things that might need attention and addresses them quickly. All residents, whether in memory care or assisted living, is made to feel a part of the family, with much love and respect.