River Hospital Inc.

Alexandria Bay, NY · General hospital

Rating
2.8/5
★★★☆☆ 2.8
Reviews
20
Rank in Alexandria Bay
#2
of 5 doctors
City Percentile
25%
rating percentile
Address
River Hospital Inc., 4 Fuller St, Alexandria Bay, NY 13607
Phone
(315) 482-2511
Website
www.riverhospital.org
Status
Open 24 hours

River Hospital Inc. is a doctor located in Alexandria Bay, NY. It is one of 5 doctors listed in Alexandria Bay. Its 2.8-star rating is slightly below the Alexandria Bay city average of 4.3 stars. It ranks #2 among Alexandria Bay doctors by combined rating and review volume. There are 10 photos associated with this location.

About River Hospital Inc.

24-bed Critical Access Hospital located along the shores of the St. Lawrence River in Alexandria Bay, NY. Offering primary care for all ages, behavioral health, imaging and diagnostic testing and physical therapy. A 5-bed Emergency Room is open 24/7.... More

Hours

FridayClosed

Customer Reviews

★★★★★ 5.0 Wade Sanford · Feb 2026

I would not recommend going to the ER here, but I am reviewing the 2nd floor surgical department. They are amazing.... From the nurses, to the anesthesia, to Dr. Brandy, they are all great! I had so much anxiety for months leading up to my procedure, and it was all for nothing. They did an amazing job and were very prompt. Thank you all.

★☆☆☆☆ 1.0 pimm falba · Oct 2025

My husband had a 10:15 appointment at River Hospital and wasn’t seen until nearly 11. When he was finally seen, the doctor was rude, short, and dismissive. On top of that, his prescription was mishandled. we were told it “failed” to go through twice, and then nothing was done until we made a third call to push it through ourselves. So what exactly is the protocol when a prescription fails? Is a sick patient supposed to call in their own medication? Because that’s how it felt. Leaving an ill patient without medication is a serious safety issue. Unfortunately, this is not an isolated incident. For over a year, we have dealt with ongoing problems from River Hospital: medical records not being sent when requested, staff saying they would call back and never following through, and repeated dis

★★★★★ 5.0 Kelly Maloy · Feb 2026

I had an appointment on February 4th, got called in within 5 minutes. Very impressed, dr , nurse, very thorough. Radiologist and the blood work nurse very polite and professional. They have my business from now on.

★☆☆☆☆ 1.0 Traumadoll6 G · Oct 2025

I have backed your facility since you got away from Samaritan because your staff were caring and so professional. But unfortunately over the years your services have slipped, your staff turnover is awful and you have turned into a money hungry facility where the upper management are getting rich and lower staff are being hurt. I hope the community comes together and puts your facility out to dry. I do NOT recommend this facility due to doctor turnover, lack of doctors, misdiagnosed, not doing the right tests and mismanagement.

★★★★★ 5.0 David Smith Jr · Jul 2025

I’d like to say how much I appreciate the staff at Riverside Hospital. I went in for an emergency condition that really had me worried. They were very professional and courteous. The Physician’s Assistant who saw me was very thorough and examined my chart with precision. The nurses, medical technicians, and radiologists had a bedside manner that was second to none. They kept my spirits up, and treated me with dignity and compassion. I was lucky to be able to come home, after my brief stay. Thank you everyone for being kind to my son who waited anxiously for me in the waiting room!

Accessibility & Amenities

✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot ✓ Wheelchair Accessible Restroom

Services

General hospital

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This listing is informational. Contact the business directly to verify credentials, services, and availability.