Rio Grande Primary Care and Walk-In Clinic

Was having a hard time getting a primary care doctor. I was out of my blood pressure meds and feeling weak and very dizzy. Went to the clinic I had a short wait (the most pleasant staff). They are now my primary doctors. I wouldn't have any other way. Best part it's walking distance. They make you feel special , their about you,very concerned and professional. I highly recommend them ! Their beautiful people!!!!

From the moment you walk in, the staff makes you feel welcome and at ease. The front desk is efficient and friendly, and the medical team is knowledgeable, attentive, and truly cares about your well-being. The providers take the time to listen, explain things clearly, and involve you in your care decisions. You never feel rushed, and it's clear that patient health is their top priority. The clinic is clean, well-organized, and appointments are handled in a timely manner. Whether it’s for routine check-ups or more specific health concerns, I’ve always felt in good hands here. Highly recommend Rio Grande Primary Care Clinic to anyone looking for trusted and reliable healthcare.

I live in Rio Rancho and I have tried for 3 weeks now to reach this clinic by phone, I need to make a follow-up appointment after my MRI and also medication refills but nobody EVER answers the phone and a message plays after it rings and says mailbox is full. There doesn't seem to be an email address, so reaching them by email is impossible as well. I really liked the Dr I saw, she was very friendly and personable, but even that doesn't make up for the fact that this clinic has a terrible website, no links to pay co-pay, horrible customer service as they don't answer their phone, and no email. I have great insurance and will be taking my business elsewhere. No wonder they had so many bad reviews. I tried all hours to call, first thing in the morning, all during the day and ever later

Their walk in policy is wonderful, it was so nice to be seen by their experienced medical staff immediately after seeking help. Everyone there is very friendly and polite and efficiently treats your ailments and gets you heading home in a very timely manner. I was so impressed with their services that I have chose to make them my primary provider. George C. McAnelly

I have gone to this office in the past for urgent care and liked the staff so much that I made them my primary. Absolutely amazing staff! Courteous, friendly, knowledgeable and fast. I have always had a great experience when I have been there. I am able to get an appointment quite easily in comparison to other offices that have a 2-6 month wait.