Riley Pediatric Primary Care

While the providers themselves were kind and professional, my overall experience with this office was frustrating due to ongoing scheduling and wait-time issues. Any time my daughter needed to be seen for recurring illnesses, it was extremely difficult to get an appointment in a timely manner. If my work schedule conflicted with a pre-planned visit, the next available appointment was often one to two months out. I genuinely liked the front desk staff, but the scheduling process clearly needs to be reassessed to better accommodate patients. After multiple issues with availability and long waits, I ultimately had to transfer to another office due to the lack of flexibility. I would recommend being aware of these limitations when booking with this location.

Dr. Anderson was so pleasant. She heard all of our concerns and went above and beyond to ensure my daughter got the resources and care she needed. Will definitely be recommending her to our family and friends

Our Dr Freije has wonderful bedside manners not only with patients also with parents .. he is very thorough during exams and he listens he exceeded my expectations and I am glad that I found him.. my children always leave with a smile and I also love the front desk staff they are so sweet funny and professional.. nice clinic

I am proactive in scheduling my daughters appointments and Riley called me today saying I needed to reschedule my daughters appointment next week and couldn’t get her in until over a month later!! Had this appointment scheduled for months. The woman who spoke to me was very rude too and did very little to try help the situation. Beyond frustrated with how this was handled.

This did not look like a pediatrician’s office whatsoever. In fact, I had to ask if I was in the right place. No color, no children’s painting, toys, books. Absolutely no indicator except for the sign that it was a pediatrician’s office. I did not receive patient portal information and I had to ask to get the appointment note printed. The staff was not very friendly. We just moved into town, and we will be seeking a new pediatrician’s office. It was just odd… EDIT: I was contacted by a representative from their office, Nick. He was very attentive and spoke to me about my issues. I have decided to give them another chance with a different provider.