RGV Family Eye Care

If I could give 0 stars I would. Dont get your eyes checked here. I went for a regular eye exam and they insisted that they needed to bill my medical insurance. They made me pay cash and still refused to give me a copy of the prescription. When I got there I told them that I didn't want to share my medical insurance information because I was there for eye exam and knew that they are out of network . I also told them only need eye exam and they still insisted that what I had done was a medical visit not an optometrist visit. I felt targeted until I over heard them doing the same to an elderly couple who was there for an eye exam as well. Please go somewhere else and save your time and benefits. When I brought this up to the billing staff they only replied with, "wel

Everyone is so kind! The Dr is always pleasant and my sons love going there every year

Both me and my daughter were given incorrect prescriptions. I had trouble seeing with the prescribed contacts and went back and asked for my previous prescription (from another doctor). The optometrist was very rude to me because I was questioning his judgement. They told my daughter she needed time to adjust to her glasses. My daughter sees worse with her glasses than without them so she can't even use them. We wasted hundreds of dollars on a pair of glasses for her that she can't even use and now she still suffers in class unable to see well. Avoid this place!

I scheduled an appointment with them not knowing they were located in the local mall. I never wanted an appointment in the mall because those places are incompetent. They also told my husband that an optomat exam was required in order to get contacts in the office but when i called back questioning the charge they told me it was optional and my husband consented to it. DO NOT GO HERE! NOT WORTH THE MONEY! A $307 eye exam that is totally not worth that price. The doctor is not that great. If I could give zero stars I would.

If i could give them 0 stars i would. First doctor prescribes a specific brand contacts. (which are his brand by what i understood) I get charged more because of that and their excuse is i didn't know and their nothing they can do. When you walk in here ask about everything being done because they will literally charge you anything extra they can. I felt cheated walking out of there. Will never recommend this place. I should have maybe paid about $50 walked out paying more than $100.