Reliant Medical Group

I had an MRI at the Neponset St Worcester location last week at 7 in the morning. I was greeted by Vivian and she was so upbeat and business-like; clearly explained what to expect and efficiently collected necessary insurance information. I sat down to wait to be called by the MRI technician and while waiting observed her interaction with several other patients and saw the same courtesy and helpfulness continue with each one. It's not often one sees such a top notch employee and I just wanted to make sure your organization was aware that you certainly have one!!

This company isn’t even worth the 1 star I have to give to allow for a review. Outside of the medical professionals here, the insurance and recreation red tape to be seen by you people is a joke. You can call the office when you’re sick and if it hasn’t been long enough you’re told to monitor for a week, at that point when they said they would see you again? Nope, see an emergency room. Try this treatment plan - if it doesn’t work, we’ll treat another way. That didn’t work, now what? Well, back to square one, even though it didn’t work the first time! And don’t worry, the only time you hear from an office? When they want your balance or insurance info.

I made an appointment at 13:20 on Wednesday 2/4/2026. I arrived and I was told I wasn’t in the schedule. I checked “my chart” and there was a message that the nurse would call me. That message was sent at 11:30. If you’re going to cancel my appointment with less than two hours notice, an email doesn’t suffice.

I as you know my reviews are based on factual info for those with mobility impairment issues of any kind.... Those of you who are caregivers can definitely say..PARKING can sometimes be harder and more stressful than the actual appointment! NOT HERE THOUGH! Parking lot packs most of the time and it's a huge one song but as you can see, they keep the area where the valet is wide open, no exceptions. But if you have a handicap placard or truly obvious issue with moving around they will run out with a wheelchair Walker accessories and help you in any way you need. 5 STARS for a young man that about 2:00 p.m. today, Caucasian with reddish brown hair ... He came out to help my mom.... You know exactly how to transfer someone in and out of a vehicle, he was very capable and could easily be an as

The Dr horsefeilds office had been completely un helpful for me and did not take any of my medical issues seriously and refused many test and treatments for me I have also had to fix my phone number with them multiple times and still could not get it right in there system do not go there they to busy for you