Reimbursement Technologies Inc

My experience is the same as the other posters here. Service at the emergency room happened early February 2017. All other bills paid and settled timely except this one. They send all of your information to a call center in India. They send you a letter (mine came in April) telling you to get more money for them from your insurance company. The call center in India answers the phone with a different company name then what's on the letter. They did transfer me to Reimbursement Technologies in PA, but they don't even know the name of the company in India. They say "they are an affiliate" and then she hung up on me. I contacted the hospital as well as my insurance broker. This feels like such a scam! And remember this call center in India has ALL of your information. This company is SHA

I specifically told their alleged doctor, "If you're not in my plan, leave and find a doctor who is" The response I received...he giggled. It's my understanding that this company belongs to no insurance networks. The reason why is so they can bill out for more money. It's beyond me why the insurance companies all this. And, next time I get a call from India, I will hang up and block the call. I am also not sending this company a copy of my EOB. Do they not understand HIPPA laws.

Stuck dealing with RTI? Read on. As they describe themselves, they are the recognized leader for treating patients of emergency physicians... like animals. Worst customer service disrespect ever in my life. If you are reading this, you have probably stumbled upon it for the same reason I did. You received an incorrect/inaccurate bill from an emergency physician who has outsourced his/her services to this miserable outfit. You will be scolded, sworn at, threatened with debt collection to pay or else. This happened with every customer service rep that I spoke with (3 in total) and probably happened to you. Word of advice--don't bother dealing/responding to RTI. They treat you like animals because they are animals themselves. Don't debase yourself to their level. Do what I did. Find the direc

Prior to me receiving my emergency room bill from either the hospital and the emergency care associates of Indiana for physician care - I received a very strong letter from your company informing me to ask my "insurance company to reprocess the claim at a higher insurance allowable amount ". I am fact called my insurance company and they stated that they processed it properly and to call reimbursement technologies and ask them to file an appeal or ask for a negotiation for a larger amount . When I called your company to inform them of this- I was yelled at and intimidated by your employee to pay the ENTIRE remaining balance of my bill after my insurance company paid their portion- and with the EOP stating my portion of the bill was a much lesser amount. The Indian man would not stop yelli

I was on the phone with Janet trying to verify where and how to make a payment for 14 minutes. Part of the reason was I had to have her repeat herself several times because she spoke very broken English. I asked who to make the check payable to and she put me on hold for several minutes to ask her supervisor. She still didn't have the information when she got back with me and then transferred me. I finally spoke with Cameron, who spoke very plain English and he answered my question right away. Very poor customer service on Janet's part