Rancho Family Medical Group- Urgent Care 79S

I saw Anisha Patel, NP and I was very satisfied with my visit with her. She is very knowledgeable and answered all my questions and concerns. Very happy to have seen her.

Terrible medical group. I’ve been with them for years, and there has always been a problem with getting health insurance orders and my doctors keep changing. Recently, I’ve been seeing new nurses for my visitations and for only 2-4 minutes, and my designated doctor is no longer there, and the wait times in the room have been up to half an hour. Very unprofessional. I was three minutes late for an appointment, and they wanted to reschedule my latest appointment. Really? There was no one else in the waiting rooms. The girl at the front desk was like a hired robot. I sent them an email about this and received the following response: "We hope you find better care at your new group. Have a good rest of your day." My NEW GROUP? Another "Really?"

I went to Rancho Family Medical Group for a routine physical exam and I had such a lovely experience! I saw Anisha Patel and she was so personable and knowledgeable. The staff members were wonderful too! I highly recommend this place!

Horrible MD (DR Vincent) my husband just went into a visit with him. My husband has been having horrible pain in his rotator cuff. It started while working as an ICU nurse in the COVID ICUs. He walked in the room per my husband and was in there less than 3 minutes. Us both being RNs I know you cannot possibly bill our insurance for that new visit contact which insurance allots 15-30 minutes when you spent 3 minutes in the room. When you don’t address his concerns about his rotator cuff and just blame it on…”ahhh man it’s just sports pain”. Sports pains? For deep rotator cuff pain dude? Mr. Vincent we are both are in the medical field do better. Horrible bedside manner. As an ER nurse in pediatrics if you came to me with your child and I only made contact for 45 seconds how would you feel?

Updated: I’ve been here many times since my first visit and I’ve always been impressed at the efficiency in the office! I’m able to get same day appointments, minimal waiting in the waiting room and during the appointment. Prescriptions now get called in every time while im still in the office. Dr. Nunez is very kind and friendly. First visit: I called quickly after they opened and got a same day appointment. Waiting room and check in was clean and smooth. PA saw us and was nice, but only examined for a couple minutes. He called in a prescription and said it would be at CVS within the hour. CVS didn’t have it an hour later so we called back. They sounded annoyed and said it will be there end of the night. Now they’re (rancho) 30 minutes from closing and I’m back at CVS, where they still d