Ralphs Pharmacy

Lisa and Justin deserve a raise. They are always so friendly and personable even late in the night before close. They always have a positive attitude and are very helpful. This location is always clean and well stocked on everything you need.

I care for two very old folks and visit this pharmacy at least twice a month. Both of the family members had used Walgreens in the past but after two horrific experiences during COVID we were forced to switch everything to Ralphs. I have no clue what people are complaining about in these reviews. No pharmacy has stock of everything all of the time. Only five percent of the time do they have to order the meds. They send reminders but no system is perfect. Occasionally there are no refills left on a prescription. They will send out a request to the doctors but I always message the doctors to speed things along. Perhaps others are not taking this step and relying others including doctor staff to perform. Once we waited until out to fill a prescription that had zero refills! They offered pills

I've used this pharmacy for a year with no trouble at all. Prescriptions are always ready quickly, the communication system is great, there is rarely a line at pick up and the people are nice. None of that can be said about the CVS next door.

Everytime I call in my prescription the same male pharmacist acts like it’s a HUGE deal to do his job and always gives me attitude just for asking normal questions and then acts like it’s taking an arm and a leg just to look on the computer to look up a prescription and then also is very judgmental, some people have issues they you may not know about, keep that mind as I do as well, one time maybe two bad days I understand, but I don’t want attitude every single month when I come or call to pick up acting like it’s such a hassle to look up my medicine just because of what YOU may think about me or the medication I take, you’re not my doctor, so do your job or quit and go somewhere else if you hate your job and the people that come in, also sorry to all of the other amazing wonderful employ

The ONLY reason I use them is because they're always the cheapest cash price when insurance doesn't cover a medicine. However, I wonder if it's worth the hassle. The employees are surely doing the best they can but this pharmacy is simply too busy and too under-staffed. They cannot keep up. Does no good to call ahead usually because they're too busy to answer the phone. So then you go and stand in line for fifteen minutes only to find out they don't have your prescriptions ready. Very often out of meds, so you have to keep coming back over and over hoping they'll get it in. Then once they do it's another wait to get it filled. Again, not the employees fault. This place needs at least double the staff for their work load!!