Queens Rheumatology - Dimitrios Asters MD - Astoria

The place needs an upgrade and hygiene immediately. There’re reasons why they don’t have a wait as a Rheumatologist. If you need help, find somewhere else, the office staff is incompetent and unable to use technology. If you don’t speak their language, both ladies will ignore you until it’s time for you to be seen by the Doctor. I visited 11/24 for a first time consultation. Not only I was disrespected in English, they also started speaking about me in their language (too comfortable talking about people forgetting google translate exists). The doctor didn’t seem too bad even he didn’t do anything about the staff’s behavior and asked the right questions but diversity is key. Not everyone has to be 65+ and Greek to work there, specially if your clientele is diverse.

Dr Asters is great. As of right now my problem has not been solved but he seems attentive and interested. His staff however is loud, rude, disorganized to the point of unprofessional and a health hazard, like leaving around garbage and open bottles of disinfectant from previous visits. Also never waited less than 90min per apt in a cold sitting room and another half hour in this dirty office. Dr Asters, you are losing patients because of your staff!!!

Dr. Astors is a wonderful doctor. He is patient and kind. He’s very understanding and listens to my concerns. He takes his time with me and helps me understand my best treatment options. What I love about him the most is that he is always available to talk. He puts his patients first and that is important to me. Sometimes I have to wait a bit to be seen but he is well worth the wait.

If I can give this doctor and his rude, incompetent, staff zero stars I definitely would. His secretary is the rudest person I’ve ever encountered at a doctors office. Initially, she refused to book an appointment with the doctor. On the phone, she asked numerous questions and told me she was going to decide whether or not the doctor was going to see me. Since when do secretaries determine who gets to see the doctor? Also, she was annoyed that I didn’t speak Greek and kept asking several times “Do you speak Greek?” Since when is it required to speak Greek to book an appointment? From her rude and condescending tone, I should’ve known the doctor would be just as horrible. Dr Asters was abrupt and couldn’t wait to rush me out of the office. As a new patient I expected him to be a lit

Dr. Asters has been my primary doctor for over 15 years. He takes the time to talk to me about any issue I may have. I always feel comfortable and never rushed. On occasion, he has referred me to great doctors in other fields of medicine. He is knowledgeable and personable. I will continue to go to Dr. Asters even though I no longer live in the city. Demetrios B