Putnam Pediatric Center

There are so amazing doctors at this practice. Dr. Josephs is everything - affirming, kind, open to new ideas, brilliant, thorough. The nurses are hit or miss due to turnover but I've found generally competent. However, the administration and office management is absolutely abysmal. They take long lunches, close early, don't return calls. It's especially maddening when you are juggling work and a sick kid trying to make appointments. Dealing with the headache of the front office is still worth it for Dr Josephs! New office management would go a long way here for our community.

All 3 of my kids (5, 6, and 1 months) go here & have see Dr Jospehs whom I LOVE. She’s amazing BUT the practice itself is horrible. They go on lunch from 12-1 but won’t turn back on their phones until 2pm…. They close at 5pm but turn off their phones at 4:45….. I had an appt scheduled for 8:30am, the doctor (not joesphs) didn’t come into the room until 9:20am YOUD THINK a nurse would come check in and explain or the doctor would apologized but no…. & this has happened to me Multiple Times recently & it’s super frustrating considering my child is 1 month old. Today I called the nurses line to tell them I have strep throat & my baby was showing symptoms. I was told I’d be called back withing a hour, didn’t receive a call until 4:40, which I missed, i called right back at 4:45 & the phones w

Would not recommend. We took our newborn baby here- we were seen at 3 days old and at 5 days old, our 5 day appointment was maybe 20 minutes long and we were told oh he looks good see you in a month. This is our third baby and I’ve never had an office not see a newborn multiple times until they get back up to their birth weight. We went for our one month appointment which led to our son being hospitalized for low weight which should have been noticed and sorted out had they done the bare minimum of scheduling the proper appointments. I wish we would have never gone here because now we’re stuck as no other peds are accepting new patients aside from newborns.

When it comes to finding care for your child, it's important to pay attention to reviews. I consider myself realistic, patient, and generally trusting of professionals, especially in areas where I’m not an expert. But you really only see the quality of care when your child is sick. My final straw with them came when my son developed oozing sores on his legs. During three separate visits, the doctor spent about five minutes with us each time (2 separate doctors). The first visit, we were given an ointment that didn't work. The second visit, antibiotics were prescribed, which also had no effect. By the third visit, they finally took a culture but blindly prescribed yet another antibiotic while we waited for the results. We hesitated to start a second round of antibiotics without confirmati

called 10 minutes before their hours for the day ended and when i told them i was returning a doctors call the woman on the answering service gave me a whole attitude.