Publix Pharmacy at University Plaza

Really frustrating that each month the pharmacy techs say prescriptions will be ready by a certain time, and when you arrive you’re told by someone else that it’s not ready and won’t be ready for another hour. It really shouldn’t take all day to count 30 pills especially after you told a customer a specific time it would be ready by. Pharmacy teams seems inconvenienced by their customers.

So this isn't my usual publix but it was on my way home the other day running errands. I went to the deli to get prosciutto and cheese. It wasn't very busy and I wasn't in a rush. A woman helped me - it seemed she was new maybe and very friendly. I won't disclose the name bc this falls on management and lack of training, not on her. As I'm ordering from her from one moment to the next all I hear is her name being yelled and it's the manager (Jenn) standing on the other end of the deli behind counter just giving her the worst look while snipping at her. Not only that but she seemed to be on break eating a bagel falling apart in her hand and her hair no net just walking by with the worst attitude. I was inches away from the manager and it was ridiculously unprofessional. She left the woman f

I am deeply disappointed that Publix has decided to mimic Walmart and Target and shove self-checkout down our throats. Everyday this week there have been one MAYBE two checkout lines open, but they leave a person to handle the self-checkout line. "Where shopping is a pleasure," unless you want to see workers get hours. I mentioned my feelings to a cashier who shall remain nameless. Their answer to my complaint was, "they didn't ask us what we thought." There's a reason I don't grocery shop at Walmart or Target. But, since their prices are better and I can expect the same customer service, I suppose I'll start.

First. Everytime I go to pick up cold cuts I ask thin cut, they show me a sample but the the rest is thick sliced. In some occasions I get bacon and for some reason it is closed sealed but when I get home the plastic is open. I feel the seal is not staying closed. Lastly food isles need to have all products not repeated in another isle. Confusing the vendors. The people who work there should be able to know where products are. Not experienced enough.

The people here are very nice and getting my prescriptions has always been quick and easy! The drive thru is super convenient, and I've never seen it crowded, compared to the long lines at CVS. Glad I switched to here!