Publix Pharmacy at Ryanwood Square

Im not sure what has recently transpired at this pharmacy at Ryanwood Center. They used to be so good. Now everytime they get an RX theytake much longer, they dont reach out if theres a problem filling an RX. Big change poor customer service.

Called the Pharmacy prior to going to make sure a prescription was ready and was told it would be ready to pick up in an hour. However, upon arriving I was told it wasn’t filled and to contact the doctor prescribed. It would’ve been nice to be notified instead of having to drive all the way there for nothing.

Years ago I used to take my prescriptions to CVS but they're SO busy I couldn't handle it. Ryanwood Publix is my neighborhood grocery store and I love the fact that it's small and still has that old-fashioned feel of how things used to be around this town. I'm blown away by people's awful reviews but it doesn't surprise me because sometimes people get kind of cranky over their "meds" if you know what I'm saying. I've never had but maybe one mildly rude experience with a man pharmacist but I spoke to him and he apologized. After approximately 8 or 9 years with this pharmacy, I have to say they're really a great group of usually young ladies. They'll typically go out of their way to find a discount if your insurance doesn't cover it as well and will even call you if they get something figure

The service and automatic refills has gone down tremendously. I went for the third day in a row earlier to pick up a script that should have been automatically refilled three weeks ago, ordered in on Saturday and still not ready. Since the original pharmacists left approximately just over a year ago, the pharmacy is terrible. I get notifications of refills, go there and not refilled so why am I getting notifications of refills plus refills on meds that I don't need. My meds are ordered in 90 day scripts but yet I have to order something because I am down to one pill and no automatic refill. I suggest Publix Pharmacies get their act together and fix their automatic system...Went in the last three days for an order that I did manually on Saturday and said it would be ready Sunday, well not d

The only pharmacy where you’re not treated like an “addict” for getting your medication that you need to function on a daily basis. Great group of ladies, I pray they never leave! 💜💜💜💜💜💜