Publix Pharmacy at Palmetto Park Square

The staff are helpful, but the manager is very rude. At 6:01 he slams the door in customers' faces. Why did he agree to work on Sunday? The customers are not to blame for his bad mood!

I rarely write reviews, but I felt compelled to share my experience at the Publix Pharmacy on Palmetto Park Road in Boca Raton. After waiting over six weeks for a crucial medication, I was shocked by the dismissive and unprofessional behavior of the pharmacist, Liz. Not only was I treated rudely despite my patience and respectful demeanor, upon MULTIPLE visits. But the pharmacist also took it upon herself to lecture me about the prescribing protocols of my primary care provider's office — something entirely out of my control as a patient. As both a medical provider and a patient, I was appalled by the condescending tone and lack of empathy displayed. I sincerely hope Publix addresses this issue and ensures better communication and professionalism moving forward. This pharmacy should r

I've been going to this pharmacy for 2 years now and only had 1 issue when I first switched over due to ME not understanding how to properly call in my prescription. I know how hard it can be for pharmacies, and I understand that my prescription is very hard to get nowadays. But every time I have called in (and yes, sometimes there is a little wait but that is to be expected), I have always been able to get my prescription in and pick it up either the day of or a couple days after... and that's pretty dang good if you ask me. Maybe don't call in your prescription last minute, call your doctor to double check your prescription, and don't expect these employees to stop everything they're doing and bow down to you when you haven't done your due diligence? I feel sorry for the hate this locati

I had our prescriptions filled at this location for years. The level of service and attitude of the pharmacists and pharmacy techs deteriorated over time, to the point that I declared “no more”. And here is background: there was always a line to drop off or pickup a prescription; when calling, I was always placed on hold and the wait could be 5-6 minutes, which frankly, was unacceptable; pharmacists are rotated in/out and one never has the opportunity to establish a longer term relationship with them. And the worst staffing problem was with the pharmacy techs. There was one tech, a young man, who was rude, abrasive, disrespectful, and far from efficient, despite his appearance of being fast at what he was doing and efficient. I complained on more than one occasion to store management, the

I have been extremely gracious with this pharmacy for over a year but it’s gotten to the point where I will be changing pharmacies due to this locations inability to provide me my medications. Multiple times I have gone in to pick up my medications and the male pharmacy manager looked at me and went right back to doing work on his computer completely ignoring my existence. I understand they may be understaffed or he was in the middle of something but it is common decency to say “ hello, I will be with you in just a moment,” or at the minimum just acknowledge me. Secondly I have had a male technician ask me to my face why I was taking the medication I was picking up and warned me about it. This was extremely unprofessional and honestly none of his business. Never in my life have I had to ca