Publix Pharmacy at Loxahatchee Groves Commons

They don’t know what they are doing. I transferred to another pharmacy nearby. They double billed and couldn’t figure out how to fix it.

Everyone at the pharmacy is incredibly helpful and kind. The pharmacists and pharmacy techs always help me find what I need.

I very rarely write reviews. Everyone at the pharmacy is pleasant and nice. Consistently!! There is another pharmacy in Wellington that I cringe if I have to pick up medication from. I felt I really needed to give the employees here some acknowledgement for their great customer service. Working with the public everyday is not always easy. A lot of the time if you are picking up medication…you or a family member is having a problem. It is nice to have a smiling face and a “have a nice day”.

Love the drive-through. A modern marvel. You don’t even have to leave the sanctuary of your car. Roll down the window, grab your meds, and you’re back on the road, all in under five minutes. It’s efficiency with a human touch—a rare and glorious thing. Fast, friendly, efficient. Two thumbs up.

It was disappointing that Pharmacy representative did not ask me if I would like a Generic versus Brand version of the medication. I would prefer the Brand name always - in this case it would actually save me $25 (as I learned from my insurance company later). Publix pharmacist made that choice for me. And when I requested the change, they refused - because I already paid for my medication. There was no consultation prior to switching the Brand name to Generic. I feel that as consumers - we should be given that choice and it should be transparently disclosed to us what the cost difference is.