Publix Pharmacy at Britton Plaza

Regrettably I did not make note of the name of the pharmacist that refused to help me last evening. I was there to pick up a pain medication as I underwent occipital decompression surgery in Chicago (where I live) last week. I came down here (for the holiday to visit family) with medication however the pain has progressed and what I was given after surgery was no longer working. This pharmacist was accusatory and incredibly rude to both myself and my mother. Believing he must know better than my surgeon he said the medication I was being prescribed was not appropriate and he was not comfortable filling it. Acting as if someone traveling during the holidays was absurd and I was in some way drug seeking. I offered to show him my messages with my doctor and I have a 2.5 in scar I could have s

My husband had just left urgent care and was not feeling well. Our prescription was sent to another pharmacy that unfortunately did not have the medicine in stock. The other pharmacy never informed us. We contacted Publix and spoke to Brandon within less than 13 minutes of their scheduled closing on a Saturday night. Derrick contacted the other pharmacy and had the prescription forwarded to Publix. Derrick and Brandon also stayed a few minutes after closing so we could pick up our prescription and get a great night's sleep. Brandon and Derrick delivered excellent service.

I've been on prescription medication since I was 8 years old, and only switched to Publix for my pharmacy a few months back and it's been a painless experience working with them. If I need a prescription refilled, it's done incredibly quickly. Sometimes, my provider can be a pain to deal with and the pharmacists and techs here do an amazing job of handling my doctor's office and identifying potential delays or problems before they arise, so that they can be dealt with by me or my doctor quickly. I also went to get my covid booster and flu shot here and signing up was easy and I had practically no wait when I came for my appointment. I've had plenty of bad experiences elsewhere so I think it's important to make note that Publix has been exceptional. I'd like to add that Derek in the pharma

Very knowledgeable and extremely kind! A friend recommended this location after I had a few too many bad experiences at a local CVS. Veronique, was so helpful! They even offered to call my old pharmacy to have the rest of my prescriptions sent over (which knowing from experience will take hours of retrying the busy number and lengthy holds). Thank you all for a very very lovely experience!

Have been with Pulix pharmacy for 2 months and can't say enough about the courtesy and professionalism. Paul, Randy, and Alexis at the Britton Plaza, Tampa location are excellent to work with. Thanks for the good job! After being with this pharmacy for a few months we have experienced a lack of professionalism among other pharmacist and staff that we had not encountered in the past. The employees originally mentiond were very good. It is an inconvenience, we are moving our prescription needs to another, more reliable pharmacy.