Publix Pharmacy at Aloma Shopping Center

Yeah, poor customer service. I just wanted to ask a question and immediately got cut off. Their tone was just rude and aggressive. Got my question answered and the call was quick, but just because they’re having a bad day doesn’t mean I have to as well.

Just rude, the old staff was friendly and welcoming. The pharmacist and the assistant have no personality and like I said, just rude.

It was a complete nightmare, going to the pharmacy and dealing with that guy with black hair. Very annoying made me go all the way home and come back for a coupon that was already in their system. They’re very dishonest the pharmacies they try to tell you that prices are higher than they really are. You should definitely get the good RX application just so that they don’t give you a higher amount when they put their Good RX in there. Very sneaky very dishonest

I had the experience that they wouldn't fill my 90 day prescription and charged me almost double the price for a 30 day. They suggested it was due to a shortage, but when I switched pharmacies, they said there was no such issue. The same happened multiple times with my daughter - refusing the 90 day prescription, insisting on the 30 day and charging significantly more she called the doctor multiple times. The doctor didn't understand why they wouldn't fill it. Something is off.

The Publix Pharmacy on Aloma Avenue in Winter Park, Florida, unfortunately, does not live up to the high standards associated with the Publix brand, which I've always regarded as an excellent grocery store. The pharmacy staff comes across as short-tempered and rude, often placing customers on lengthy holds, even during times when they don’t seem busy. They provide conflicting information and reference nonexistent "laws" to justify inconsistent practices—handling certain processes one way one month and completely differently the next. Instead of assisting customers, they appear to go out of their way to make the experience more difficult. If you have a controlled substance prescription, you may feel unfairly judged, treated like a criminal for simply inquiring about prescription details o