PruittHealth - Trent

I have heard so many derogatory comments about nursing homes, but I have found out they are not true. Thus far doing my stay at Trent, I have received some of the best care ever. Miss Paulais one of my precious TA. Whenever she is one shift always checks on me to make sure I am clean and dry. She makes sure that I have fresh water even if I am sleep. She also support me in my physical therapy. Her encouragement means a lot to me. There are others TAs that falls into this category as well. I do not know the real name but their nicknames are Jocjoc, Rayray, Torrie, and Alicia are a few. I wish I knew aa of the wonderful TAs that take care of me. Thank you so much for making me feel at home.

Annalee was truly wonderful. She went above and beyond to help my dad get settled and made a difficult time so much easier for our family. Annalee made the transition for my dad so much smoother. Her kindness and support meant more than I can say. Mrs. Pam was equally amazing. She cared for my dad with so much love, compassion, and genuine attention. We are deeply grateful to them both.

We had such anxiety about putting our Dad in a rest home but this place is amazing. The staff, most are wonderful! Our favorites are a caretakers named Crystal, my husband says she has angel wings. Annalee, the business officer manager is also a favorite, especially of mine, as she has helped us navigate some confusing medicaid and health care rules and programs. She is quick to respond and find answers we need. She is also absolutely amazing! The maintenance man, Chad, is so patient with Dad and has helped in so many ways. These 3 go over and above although there are some others that are great too. We thought we would move him closer to home but this place has done wonders getting him up, moving, and socializing. This place has been a God send, for sure! We appreciate our 3 angels of Prui

After 7 weeks at UNC Chapel Hill cancer hospital, my husband was transported to PruittHealth-Trent rehab and skilled nursing facility near our home in New Bern, North Carolina. While the physical facility is drab and dated, the administrative staff, nurses, aides, physical therapists and occupational therapists have provided professional, excellent, kind, compassionate and timely care to my husband every day. Quality of care is certainly the most important factor, and we couldn't ask for better, but hopefully PruittHealth-Trent will upgrade the physical facility to a level that both the patients and staff deserve.

If it wasn’t for Annalee the business manager, I truly don’t know what we would have done for my father-in-law. From day one, she went above and beyond to help our family through such a stressful and emotional time. Her kindness, patience, knowledge, and dedication made an overwhelming situation feel manageable. She truly cares about her patients and their families, and it shows in everything she does. Annalee does an amazing job not only for the patients, but also for the staff at PruittHealth Trent. We are beyond grateful for her and all of her help. She is an absolute blessing.