Providence Medical Institute/my chart

I broke my ankle playing soccer at nearby Redondo Union High School. They brought me right in and made me as comfortable as possible. They took X-rays to confirm and wrapped it up to protect it until I could get to the orthopedist . They gave me all of the information I needed moving forward and had me out of there relatively quickly. Very friendly, knowledgeable staff and nice clean facility. I don't recommend hanging out in Urgent Cares but if you are this is a good one.

I went in because I had dropped something heavy on my big toe. It had been about a week after the injury. I had done this before on my other foot in the past and it had gotten better in that time. This injury did not improve and my toe nail got more purple. The doctor said that there was nothing we could because the blood was dry and that I would not lose the nail. He said that it was OK to start trimming it down because It had gotten long. When I got home I trimmed the nail and blood drained out. I just went to a specialist and he had to pull the dead nail off. He said the blood pushed the nail up thus killing it. If the original doctor had drained my toe nail like I had asked I would still have my nail. This urgent care cost me 150 dollars and my toe nail. I will never go back there and

Very long wait for a "slow day" at an "emergency" clinic. Receptionist said that they accepted my insurance and co-pay was $50. A month after the visit I was send a bill for a 3 minute Doctor visit of and additional $334.00. When I called the office they said that they did not accept my insurance and it should have been up to me to have called the insurance company to verify, eventhough they initially called my insurance company, Very, Very unacceptable. Beware!

Horrible !! Stay Away !! 1) Doctor misdiagnosed my illness, 2) Wrong insurance codes entered so insurance wouldn't pay, 3) While I was working with insurance company (& in contact with the office) their collection department (not in contact with the office) was relentless, 4) During phone call a settlement was agreed to, 5) I paid the agreed settlement, 6) A few months later the insurance company agreed and paid them, 7) A few months later their collection department is now hounding me again. They actually owe me money

Urgent Care Desk has gone downhill. I used to like it there, but now that they are established, it is a whole different ball game. GET PRICING & ALL DETAILS IN ADVANCE! I got hit with a few "oh by the way charges" after the fact that left a bad taste in my mouth. The doctor was ok but I won't be going back.