Progressive Hand Therapy

While Progressive seems to have an excellent reputation and may be first rate in their healing skills my experience with seeking an appointment showed less than transparent business practices. I was thrilled to be given an evening appointment this week following a call last Friday in which they requested my insurance information for a top Platinum Direct Access plan and I was told that they participated with my insurance but needed to “verify my benefits”. (Typically to confirm that my policy is valid and in effect) Today, the day before the first visit, I was called “to review my benefits” with me and I was told that they were out of network for my plan but I had out of network benefits that they could utilize for my therapy. These out of network benefits would be associated with a high o

Kelli, Jayne, and the rest of the staff at Progressive Hand therapy have been instrumental in my speedy recovery from a severe hand injury. They deal with severe injuries but still have the ability to keep things lite. I had the unfortunate circumstance of having my hand badly mangled by a machete during a mugging gone wrong. It was a serious injury that involved all my flexor tendons being cut, a broken metacarpal in my index finger, and severe nerve damage in index and middle fingers. My prognosis for recovery was atleast a year or so. However, I was ready to be discharged after 6 months thanks to the amazing work of Kelli and Jayne. I cannot stress how instrumental they were in my recovery and cutting my recovery time in half. However, even if I can be discharged, I still am going to ma

Relief and mobility beyond my expectations. Kelli cared! Her experience, expertise and devotion to my therapy was outstanding. I’ve been to other O.T.’s and P.T.’s, she is exceptional. Her staff always made me feel comfortable and welcome.

The people are wonderful. My 12 year daughter is the patient. She loves going there. All the staff members treat her so well and make her feel comfortable. I can not be more pleased with these folks. I am a raving fan. I feel obligated to say great things about these people. The least I can do for how they take care of us! They are the best. Their knowledge and care is second to none.

I highly recommended Progressive Hand Therapy. Lisa and all the staff members are very professional. Their knowledge, experience, and care are great! I felt comfortable and noticed my improvement every session.