PrimeCare Urgent Care Yuma Foothills

Arrived at 0941, actual visit with Nurse Practitioner began at 1058 and I was gone by 1115. NOTE, clearly posted, you will be seen by NP or PA, not an MD. The facility is sterile in appearance, clean with limited medical staff on duty. Two front desk staff I thought was a bit much. NP was polite, professional, and was prepared. (Read history b4 seeing me and we got right to the exam) My feeling this clinic is for very basic medical needs. If you need labs, orthopedic or more serious help, this may not be the right place. Don't judge wait time by people in waiting room, you will be very disappointed. I would come back for the right medical issues.

I rarely give places 5 stars, but after a long painful week, I decided to walk in on a Saturday of all days(middle of the afternoon). It was sooo quiet and I was one of only a few patients. I was seen within 15 min (including filling out my new patient paperwork). Front desk staff was very nice. I have to say, my biggest kudos goes to the nurse practitioner "Iris". She was very kind, sweet, caring, and actually looked me in my eyes when I was speaking to her about my symptoms. She took everything I told her into consideration and you can tell she absolutely cared about my well-being. I wish their were more nurses out there like her. You can tell she loves her job and cares about her patients. That to me, speaks measures. I hope I don't have to go into urgent care anytime soon, but God for

I had been feeling sick with a respiratory infection hoping it would go away on its own. My husband convinced me to go seek care. I’ve been to other urgent cares in town and haven’t had the best experience. Here the front staff, the nurse, and the MD were so nice! I was in and out in about an hour and am already feeling so much better!

I came in after contacting my primary care doctor who dismissed me and cancelled my appointment as they did not feel my sore throat warranted an appointment. Went into Prime Care and they took wonderful care of me. Listened to my concerns. I ended up testing positive for strep. I was in and out quickly and cannot thank all of the staff at Prime Care for actively listening, and taking care of me! If it wasn’t for them I would still feel miserable.

August 11th my Husband brought me to this Clinic to be quickly evaluated for Stoke Symptoms. I have had one in the past and was told if I ever thought it was happening again to get somewhere fast. My Husband explained at the Desk what was happening, the Woman sitting there handed him a Clip Board full of Papers and told us to go sit and wait!! No one came out to Triage, She didn't Inform anyone there was a Potential Stroke Patient 15 MINUTE'S LATER OF WASTED TIME I DIDN'T HAVE WE LEFT AND SPED OFF TO THE HOSPITAL. Please teach your Staff Stroke Protocols and the HOUR WINDOW! And if you cannot treat this type of situation say that upfront and immediately call the Ambulance for someone. I was admitted for a Stroke and barely made my Window no thanks to being told to sit in your Lobby.