Prime Dental Supply Inc

Great ,fast response.BEST SERVICE. Really great customer service and as well as management is great.In three days they shipped my curette instrument, I couldn't believe. I had a exam and I request for fast delivery and they did.Caring people.Love this company. In future I will use only this company for my dental hygiene program. Thank u customer service and mr.sameer

I am not leaving bad reviews often but this time it is well deserved, and I hope it will ring the bell for the management. I found a little dental part that I needed on the Prime Dental Supply and rather help I received questions and concerns, about if we are a legit Dental clinic and so on..... I understand company policies but this is not the way you are making successful business in America, be nice with your customers. "Customer is always right, Here I am, the customer!" And yet, didn't receive help or good service!

I have been very displeased with this company's services.  I placed an order for a part in December.  I waited and waited for it to arrive - nothing.  I checked the website many times - it just stated status: pending.  I never received any notification that it was delayed or when it may come. We called the company at least 10 times over the past few months to find out what is going on.  We got the same answer every time.  "I am just the messenger.  I will pass it along and someone will call you back."  Guess what....no one ever called back.  We asked for a refund.  Guess what....it never came.  It wasn't until our most recent phone call that we stated we would be contacting our attorney to get this sorted out....yes, all over a little part.  We asked to speak to a supervisor or manager. 

The worst customer service I have had in a long time and it came from a lady who said her name was "Kathy", she sounded very middle eastern maybe Indian. Nothing against Indian people I have friends who are Indian I just think this lady knew she was being terrible and didnt want to give her real name out . I have the hole conversation recorded. She didnt even allow me to talk to a manager.

Nice experience when buying!! specially thanks to Sameer outstanding service!!!!!!