Primary Health Partners

Very unprofessional, never in my entire career as a health-care provider have I experienced such gross incompetence across the board. Go anywhere else.

Don't bother if you are sick. I saw Dr. Heifetz for many years. It was usually for well checks, but recently I got really sick. I was so sick that I went to the ER. Last time I went to the ER was 13 years ago when I was in heart failure. I had an upper respiratory infection but I was pretty sure I had a sinus infection also at that point and needed antibiotics. I was severely dizzy and feeling terrible. The ER said if I didn't feel better to follow-up with my pcp in a few days. Well, a few days later I called my doctor first thing Friday morning. The front desk tells me they will pass a long the message. Hours go by, and I haven't heard anything, so I call again. This time they tell me it can take 3 business days for Dr. Heifetz to get back to me. This shocked me and I even a

: Susan D. Heifetz, MD is the worst Primary care MD i have every had. EVERYTIME i go here i get asked 3-4 times about flu shot and COVID shots to the point i had to tell her i dont want any shots, and to stop asking me so multiple times. she consistently talks over me as i am explain stuff, she is ALWAYS LATE and admits to this... i try to go in on my lunch break and my appt visit still takes 2 hours. She prescribed me something that i researched and did not pick up. Had given me wrong advise the entire time i have had her for over a year now. I am now in the process of picking a new provider. I will never be back at her office. What a disgrace to actual health care professionals. This is why men dont go to the DR as much as they should my experience has been tarnished by her unprofessiona

Dr Zimmermann is without a doubt the best doctor I have ever had. I was hesitant because it was our first time on an HMO vs PPO. So I had to leave doctors I had been with for 20+ years. I am an asthmatic and Dr. Zimmermann explained things better to me than I had ever learned about my condition for an asthma specialist. He is thorough and takes his time, never felt rushed. His nurse Rosie is also wonderful, always a smile and sweet greeting. I am very particular on cleanliness and aesthetics, the office is not only clean but beautiful with all the most updated decor! Could not be more pleased.

Had Dr Zimmermann for many years and he was great. Office staff and front desk though...cold, rude, unwilling to help you when you need. Wouldnt even relay a message to my doctor of 10+ years.