Premier Armstrong Rehabilitation and Nursing Center

If I could give a zero I absolutely would. I would not recommend you sending your family here and if you have a family member here go get them immediately if you want them to live.my mother was there for two weeks and was supposed to be there to rehabilitate to go home and she died after two weeks! Also they did not notify me they went and called someone else! I found out my mother died via text message from a stranger. She died at 5:30 am and I was notified at 11 they left my mother lay there dead u til we called the funeral home and by that time her body was unviewable not even for my sister or I!!! I could say so much more however it will come out soon enough! Go get your family before it’s to late

This place needs shut down. Circumstances around my mom’s death and notification after were suspicious, details not to be included for privacy reasons. My sister and I got different stories and they started becoming defensive and deflecting blame onto my dead mother for their mistakes. We are seeking legal representation. I can say that my personal opinion is I would never send another family member here, ever.

I am dismayed and very concerned by the reported lack of quality care for both residents and employees at this facility. Charged with caring for some of the most vulnerable humans, stating that they are dropping the ball is a massive understatement. As of July 2024, the ratio for care in PA is 1 CNA per 10 residents during the day, 1 CNA per 11 residents in the evening, and 1 CNA per 15 residents at night. These ratios have been grossly exceeded, with one CNA caring for 27 patients alone on a single shift. Check their employee turnover and burnout rates. They speak for themselves. Three Federal fines in the last three years, 48 complaints in the past 12 months, are just some of the reasons this facility has a one-star rating on Medicare.gov. Avoid this facility for your loved one if pos

My dad spent his last 3 months here and couldn't ask for better care. They treated him like family and kept us notified of anything we needed to know. His room was always clean and so was he. I only wish for the sake of the staff and in turn the patients, that these facilities would have more staff. It's a very tough job and they all work so hard.

This place is a joke! The director of nursing Meredith is very unprofessional and rude to residents and family members and staff. And the administrator Tara is a joke to when she is confronted about the way the don treats people she blows it off. My family member will not be going back there. They need to shut down or get new management. The don is very unprofessional swears terribly & has zero compassion for residents.I honestly thought when I first took family member there she was kind & believe me I saw the real person.short & rude with answers to questions it’s like you are completely bothering her.im sorry but my loved one is first priority. And bed bugs are back probably never gone they don’t fix the issue correctly the director of nursing don’t care.