Preferred Pain Associates of Alabama,

I’ve been going to Preferred Pain Management for many years, and I have to say this: the front desk receptionist they had before the current one was truly amazing. She was always kind, respectful, and welcoming — she knew patients by name and made every visit easier. I really hated to see her go, and honestly the service hasn’t felt the same since. But today I met Brittany, and she has by far been the best part of my experience in a long time. I’m not sure if she’s a nurse or what her exact role is, but she came into the room with genuine concern and compassion. She actually seemed like she cared about me as a patient — and that makes a huge difference. Some people come to work just for a check, but Brittany showed real care, patience, and empathy. Thank you, Brittany. You truly made my

WORST doctors ever!! Dr. Frenette should NOT be licensed. If you do not have the "procedures" in the back room here, you'll receive a letter of termination of services and if you cannot get under another pain management physician's care before your prescription runs out, then, you're on your own during withdrawals. There's no HIPPA here. Dr. Frenette did a procedure on me and he caused issues that I now need surgeries to repair. Please DO NOT let him touch you or someone you care about. Dr. Hardin was the ONLY helpful doctor here, but Dr. Frenette owns this place so what scary Frenette says, goes. Please be careful here. 🙏

This is the worst place I have ever been. They are so unprofessional. I wrote a review on them approximately 5 months ago regarding HIPPA violation and being treated unfairly. They discussed everything while I was at the window and everyone in the lobby could hear. Every time that I have been to this doctor since then, they have been trying to find a reason to discharge me. Dr. Frenette will tell you one thing and do another. They have definitely retaliated against me. I am going to call the board and file an official complaint. Do not waste your time at this place. They are the worst. So to be transparent , back in April when I was getting 7.5 mg Hydrocodone, I was taking the 4 times a day instead of three of three times a day so I ran out before my appointment. This was discussed with

I have been suffering with neck, back and leg pain for many years. I got to the point I could not continue to deal with the pain. My Doctor sent me to Preferred Pain Management in Trussville. I have been going to Dr. Frenetic for 2 months. In 2 months Dr. Frenetic has helped me tremendously. I would highly recommend for any patient who suffers from pain.

I can't say enough good things about nurse Janice. She stays on top of things and really keeps things running at least in my case. She goes up and beyond to help you to make things convenient more easier for you in any way possible. She's a very valuable employee in my opinion. I'm so thankful that she cares and it really shows. Thank you for all you do nurse Janice