Pick 'n Save Pharmacy

I go to this pharmacy because it is close. The customer service is quite inconsistent. At times they are very friendly and at other times quite the opposite. The last time I was there one of the ladies told me that I should have gone to the drive-through. She said it in a rude tone. I said I wanted to speak to the pharmacist and the drive-through window is difficult for me to communicate. I had to pick up a new prescription that I had never taken before. The pharmacist did not explain things to me and was very short. He didn't tell about any of the side effects or give any information about the prescription. Even though I like the store, I am considering going to a different pharmacy. The staff needs to concentrate on their customer service skills.

when I went to pickup my medication the female was very rude. The pharmacist was a very nice guy. However, they got my doctors dosage wrong and gave me highest instead which caused me to go to the ER and call out of work for 3 days. when I called them at the very end of the 10 minute call, all they said was, "sorry."

Horrible customer service - prescriptions are never in-stock, their website and app doesn't update to reflect the correct information on when you can expect your prescription and then when you call them to ask the status of your prescription, because you have no other option, just about every single person is rude, short and it's like pulling teeth getting them to give you helpful information. Do NOT recommend going there.

Will be working on changing over to a different pharmacy, Been going here for 10 plus years but customer service is terrible now. Every time I call they are so rude when I just was calling to ask if they carried a certain medication so I would know if I needed to go somewhere else. Well now I will be going somewhere else for all my medications. It is not hard to treat people with kindness and respect. Extremely disappointed in this place.

The Pharmasist, Amy, yelled at me through the drive thru window. Very rude. Not timely. Lied and told me my prescription was not sent over from the ER so I had to call the ER. She still didn’t give me my prescription, told me I had to call and find a new pharmacy and they had to call her for the transfer because “they do the work.” Niel was nice tho 😊