Pet Urgent Care

the care was really good and my cat is ok, but the doctor really really needs to learn bedside manner. before even looking at my baby, she told me it was fatal and i was going to have to go up north to a 24 hour emergency, and that it was incredibly serious. i immediately started hysterically crying as she took my cat into a room, without a word. about 15 minutes later, however, the vet came in and told me that she was going to be okay, that it wasn’t as bad as the doctor thought, and apologized for how the doctor spoke to me. obviously i’m glad my cat is okay, but that 15 minutes of thinking i was about to lose my baby was absolutely horrible. not only was the doctor late, but she was unnecessarily unkind. although i’m upset about this, my gratitude to the kind vet and gratitude that my

I’ve waited months to say anything, in hopes of my opinion changing, but it never has. Back on May 20th, my dog started having really back seizures. Finally it got to the point where we had to rush my dog to the only place that was open. Unfortunately, this was the only place open at the time. I loaded my dog up and drove from Spanish Fork to Orem in hopes they could help my dog. I rushed inside and explained the situation to the receptionist, and I was immediately told I had to wait, due to the family that had walked in before us, bringing their dog inside for some sort of check up. It wasn’t until I brought my dog inside, that I could see the panic on the receptionist face. Immediately I was told to put my dog on the scale, and he was immediately rushed into the back. After hours and hou

I absolutely loved the doctor and staff here. My little piglet cut her arms up pretty good and the vet near me was closed. I called these guys and asked if they could see her. They said they normally don’t treat pigs but since she was still so small they would make an exception. I drove an hour to get here and they all doted on my little piggy and bandaged her up nicely. 10/10 recommend to everyone.

For 20+ years I have been able to depend on this clinic for any of my dogs' urgent care. I have never been disappointed. I appreciate that they follow the traditional triage process of prioritizing animals on the severity of their conditions. I've had extended wait times here, and I'm okay with that if it means another owner's pet survives when their situation was more emergent than mine. The Veterinarians and staff are very competent and compassionate. Based on my experience with this clinic, they understand your pet is a part of your family and want to do all they can to keep them stable and comfortable enough for continued care through your primary vet, or provide them with treatment that they are confident will resolve the problem.

The entire staff was great. My dog fought something nasty for months. They listened to all her symptoms, never discounting my thoughts or feelings. They were busy, but the wait was worth it. Ultimately my sweet girl couldn't be saved, but not for lack of effort or communication on their part. I experienced one of the hardest moments of my life with some of the best animal care givers around. Thank you for taking the best care possible of my baby.