Peppermint Dental & Orthodontics - Albuquerque

I recently had the opportunity to visit Peppermint Dental located on Montgomery Blvd in Albuquerque, NM, and it was my first experience at this practice. I am pleased to share that the level of service I received was exemplary, demonstrating the highest standards of professionalism and customer care. Upon arrival, I checked in at the front desk, where I was warmly welcomed by staff members Savannah and Vess. Their courteous and respectful demeanor left a lasting impression. Although I initially believed I had scheduled my appointment at this location, they diligently verified their records and confirmed that I was not on their schedule. They reassured me that this was not an issue and promptly accommodated my needs, demonstrating flexibility and a commitment to patient care. I was guided

I'm giving a five star for (THE WORST TREATMENT YOU CAN RECEIVE from a unprofessional front office.) I was referred to this office by a family member and had heard good things about them. I usually check reviews before i go anywhere new, I didn't this time. BIG BIG BIG mistake! Always check reviews especially the negative ones this office has several awful and pathetic negative reviews and I can concur, there is some serious problems there, especially with insurance claims, billing and referrals to network doctors. Basic front desk operation is poor. Click and read all of the negative reviews, its true what former patients are claiming. Be fore warned this front office is very incompetent. I went in to have one tooth removed, and they erroneously referred me for 4 teeth to be removed. I

For my first visit I thought that it was a great place they treated me and my daughter really well Dr.Petal was up beat very friendly and gave me a gift card cause it was my birthday. The hygienist took her time cleaning my teeth. But on my second visit totally different experience they were rushed on my teeth. And when Dr.Petel came I got no greeting he then scolded the lady who took X-rays which they already had. I also just was trying to mention too that his other patient was my daughter He tell ok I haven’t been to that room yet. He was short and like bothered that he had to deal with another patient it was so weird. The whole vibe in the office had so much tension. And then tells me of all these additional issues that he said he told me about in our 1st visit which he did not at all s

Great experience here! Always leave happy and confident with my cleaning and exam. Been coming here a little over 1 year. Each visit has been easy and smooth. In and out without any issues.

I called seeking same day cleaning at 10 am and got an appointment at 11:30 am. I arrived, was received and x-rayed immediately by a young x-ray technician, who humored my friendly questions and perspectives . Then I was seated and given glasses and a bib to cover me with dignity for an oft messy annual cleaning and polishing. It had been two years since my last visit, because I had a few rescheduled appointments and forfeit my advanced appointment privilege. The dental hygienist shared insights from her career focus and autonomous studies: I learned that I still have some molars from around 5 or 6 years of age, and that enamel doesn’t always just wear out. I learned that the enamel is one of the hardest materials in anatomy that the body makes and it is advise able to swish water bet