Penn Primary Care Schwenksville

No complaints about the doctors or the staff here they are all excellent people however, you guys need to get rid of that answering service that you have the people are rude they ask you too many questions that's none of their business and they can't relay the fact that all I need is a call back from the office it is obviously more than they can handle if you need somebody extra to handle the phone calls, I am available.

Mary Kadysh is absolutely amazing when it comes to a PCP she has been in the top 3 I have ever had. The staff is always so pleasant, I can understand how sometimes they can be frustrated after sitting there listening to some of the questions they are asked. I highly recommend this practice, they are always great to me.

The receptionist who answered my call, Lisa, was SO polite and helpful and always makes my experience go smoothly.

This review is not directed at the actual Doctors practicing at this location but rather the ability to contact or speak with ANYBODY in this office. I highly value having Dr. Kaiser as my PCP, and respect his opinion and his genuine and sincere interaction with me over the years. It has gotten IMPOSSIBLE to talk to anybody in the office when you call. You must leave a message…maybe they’ll call back, maybe they won’t. So far, at least for the past two weeks, it’s been a “maybe they won’t”. I had a back. Lipid panel and a few pre-surgery tests done and was told by Dr. Kaiser that usually the results would be back the next day and that protocol would be that I would be contacted then, but this office was changing its affiliation over to Penn Medicine and that it would probably be a few days

This has been one of my worst experience from a primary care I have ever had. If the malpractice isn't enough the terrible rude staff is. The office manager was purposely disrespectful repeatedly calling me the wrong name after correcting her multiple times. Stay away from here, there's better