Pediatric Urology of Western New York

Wait time is horrendous & staff is not well trained when it comes to developmentally disabled kids, especially the ultrasound tech. They definitely overbook appointments which shows from the wait time & how full the waiting room is at each appointment.

My son saw Allyson Fried. She is such a sweet, kind and friendly person. Extremely knowledgeable in her field, gave us great advices and insight on my sons issues. We were very pleased with our visit. I would highly recommend her to a anyone who seeks professional, carrying doctor who listens and solves the problem. The whole staff is welcoming and very friendly!!! 5 star care!!!

Honestly, Dr. Young was fine. Gave us his undivided attention and adequate time at the first appointment. But we scheduled a follow up appointment as advised almost a YEAR out. Went in for said appointment, and after waiting 40 minutes, told the receptionist (who was eating her snacks) that we could not wait any longer. And she asked us if we needed to reschedule. No apology. No, "let me see how much longer." So we advised we would not be rescheduling. We have been going to children's for multiple reasons for 12 months. Some departments have the best reception staff and team of doctors. I'm sad to say this department is not of them. Very unorganized. I will say, my son needed an ultrasound prior to the appointment so we could review changes with the doctor. We have been getting ultrasound

We saw Sabrina the NP and she was absolutely wonderful. Very thorough, knowledgeable, and easy to talk to. Front desk staff was courteous and we waited less than 10 minutes to be seen at our 3:15 appointment.

We were welcomed right away by the receptionist and shortly after saw the ultrasound technician. She was patient with my daughter and helped her overcome the fear she was having. We then saw Allyson Fried for our daughters urology issue. She was able to figure out the problem on our very first visit. She was patient and gentle with my child and thorough with her care. Highly recommend !