Pediatric Associates

Mixed experiences over the years. Some doctors (or NPs) were great, responsive, and listened attentively. Another (now retired) blew me off and suggested to my child that I didn't think she was a "good kid." Multiple times I made appointments only to show up and be told the appointment was for a different time -- I believe this issue was with the scheduling service used by the office, not their own staff. The current receptionists are good overall. I finally transitioned away from this office and found they charge $35/kid or $50/family to obtain medical records. I understand that their are administrative and overhead costs associated with office work, however $50 to have my own family's medical information is absurd.

I took my child to attend one of the special Evening Flu Clinics, expecting a standard visit. However, I was disappointed to find out there was an extra charge for the appointment because it was after regular hours. They charged me for "Expanded-hours services," but this was never mentioned in advance, either on the website or when booking the appointment. What made this even more frustrating is that I could easily have gone to places like Walmart, Giant, or CVS for a flu shot without any additional charges. It's upsetting to pay extra for a service that should be straightforward and accessible. They really should be more transparent about any extra fees upfront, especially when scheduling. This experience was far from what I expected for a routine flu shot, and I hope they improve their

I absolutely adore my doctor. I have been coming here and seeing the same person for years since i was little, my doctor has never disappointed me , she is the best .. but, whoever employed the front office needs to seriously reevaluate their staff .. Carla was so unbelievably rude , i couldn’t tell if i was talking to someone MY age or an actual adult; such an extreme lack of professionalism, she was very hostile & sarcastic & unwilling to help me navigate the process of what i needed when i asked .I am only 18 , so i did genuinely need the direction. For this to be a “PROFESIONAL” MEDICAL OFFICE & have the first staff we have to talk to, talk in the manner that they do.. i wouldn’t feel comfortable ONE bit if i was a new patient. Thank God i have the best doctor because she truly makes

cannot recommend Pediatric Associates of Rockville highly enough! From the moment you walk in, the entire staff goes above and beyond to make both children and parents feel welcome and cared for. The office is clean, organized, and thoughtfully designed to keep kids comfortable and entertained while waiting. The doctors are truly exceptional. They are incredibly knowledgeable, patient, and kind, always taking the time to listen to concerns and answer questions thoroughly. I’ve never felt rushed during appointments, and they genuinely care about the well-being of their young patients. They’re amazing at making kids feel at ease, even during vaccinations or when addressing medical concerns. Scheduling appointments is a breeze, and they do a fantastic job accommodating same-day sick visits

Love this office and wish I could give it 5⭐️’s, but because of our experience with Dr. Zetlin-Harte, I cannot. I thought maybe it was just me being a sensitive first time mom the last time we saw her, but my husband noticed the same thing this time around. Her looks and tone are very judgmental. I don’t know if she is judging by looks and thinks we're young and dumb with no clue what we're doing, but she seems to have a problem with everything we do with our daughter. Co sleeping opinions differ depending on culture, and a 2.5 year old sleeping with the parents is normal for us. It’s one thing to recommend something, it’s another to demand it in a condescending tone. Then, assuming that my daughter stays up passed bedtime because “mommy and daddy probably don’t go to bed at a regular time