Pediatra Carolina Rico

My son had an ADOS exam, the Pediatrician at this place referred him to another place, then the results were given to the pediatrician and I had to call many times so that they would please give me the results, and they did not want to give them to me, according to the women at the Front Desk they say that they cannot give me results, so who will give me my son's results? I made an appointment with the pediatrician myself to speak with her and the women at the Front Desk did not let me speak with the pediatrician. THE SYSTEM AT THIS PLACE IS TERRIBLE, THE WOMEN WHO ATTEND AT THE FRONT DESK ARE REALLY BAD. THEY DO NOT KNOW HOW TO COMMUNICATE OR TALK WELL WITH PARENTS. It seems that they are lazy to do their job. Instead of helping to solve problems, they make them worse. THEY SHOULD CHANGE

Dr Carolina is great, I am giving it one star because both receptionist girls are absolutely the worst. Super bad customer service and very rude. I have been with this practice for years and I don’t know why those girls are not fired. They have always behaved like bad temper led teenagers.

This doctor will not help you if you don't have a good insurance.

El pediatra de mi nieto muy bueno. Lamentablemente tuvimos que sacarlo de ahí, por el servicio en el Front Desk. Las chicas que atienden ahí son muy malas, falta de respeto. Estuve mirando los review y no es solamente a nosotros que nos pasó lo mismo. La pediatra nos había dado un referido a mi nieto y fue entregado 3 meses después, nos dimos cuenta por la fecha que decía el referido. Y cuando llegó los resultados ni siquiera nos avisaron nada, tuvimos que llamar y tampoco nos dieron los resultados. Pedimos hablar con la pediatra y fue imposible. Esas chicas que están atendiendo el lugar dicen una cosa y otra y no hacen bien su trabajo, muchas veces cuelgan el teléfono y uno se queda hablando solo. Es muy lamentable.. Deberían de cambiar a toda ese personal que atiende.

This place is the worst, the women at the front desk treat the patients poorly, they think they are doing us a favor or we, the parents of the children, have to beg them to do us a favor. This place is out of place, they REALLY should look deeper into what is going on and accommodate or hire staff that really want to do their job. My son had a test and they did not want to give me the results. Este lugar es lo peor, las mujeres que están en el front desk tratan mal a los pacientes, ellas creen que nos hacen un favor o nosotros los padres de los niños tenemos que rogarle para que nos hagan un favor. Este lugar esta fuera de lugar, REALMENTE Deberian de mirar a profundida que es lo que esta pasando y acomodar o meter a personal que realmente quieran hacer su trabajo. Tengo a mi hijo que le