Peak Pediatric Dentistry- Dr. Aimee Cassinelli

Inappropriate: I got a message and email to confirm an appointment scheduled the next day. I immediately responded with a request to cancel the appointment since it is during work/school hours and we would not be able to make it. My appointment was canceled however they had a credit card on file and I was charged $85 for a missed appointment. We had not missed the appointment and we cancelled more than 24 hours ahead of time. When I called, I was told that they have a two day cancellation policy. If that is the case, then they should have sent out the reminder for the appointment two days prior to the appointment. The person on phone was not helpful at all. I’m very disappointed.

I chose this practice for my daughter’s first dental visit specifically because of the many glowing reviews, and I really wanted her first experience to be a positive, welcoming one. While nothing about the visit was bad, it was unfortunately very underwhelming — especially for a young child’s first time. There was no warm welcome or attempt to help ease her nerves, no explanation of what to expect in kid-friendly terms, and overall very little engagement with her directly. My spouse and I found ourselves taking the lead in trying to make her feel comfortable and engaged, which we didn’t expect to have to do. The visit itself was quick and informative, and she did receive a small goody at the end, which was appreciated. But in comparison to what I’ve heard from other parents about first-

We had a great experience with Dr. Cassinelli. She really knows her stuff. We had an out of town emergency with our 23 month old and went to children’s urgent care last night and the doctor recommended her. We were able to make an appointment for peak dentistry last night while we were at the urgent care for today. She addressed our concerns promptly and did an X-ray, diagnosed our baby and put our minds at ease. I 100% recommend her and this office.

Our son had permanent teeth coming in behind his baby teeth, so he needed two teeth extracted. The staff was so kind and reassuring. It took no time. Our son had minimal anxiety, I think the nitrous-oxide made him feel a little weird and unsettled, which it does me too! It was an IDEAL experience for a not so desirable procedure!!! We HIGHLY recommend Peak Dentistry!

We’re new to Atlanta and so grateful to have found Dr. Cassinelli at Peak Dentistry. She treated my son’s dental issue in one visit—with compassion, precision, and amazing results. He feels brand new! Highly recommend.