Pass Harry E OD

Been going here for 20 years, my kids also go here. I moved and continued to go here, what uses to be a ten minute has been a 30 minute drive for the past 15 years. Today I go to my appointment and I guess I got the wrong person. She said she can't find my insurance and just said nothing. I didn't have my card on me because I've never had an issue. Other people have looked it up if needed but that rarely happened. After I realized she had no interest in helping me I threw in the towel and left. Good employees are hard to come by, in this particular situation there's nothing I could have done. My insurance is active and well so I'll just go somewhere else. No skin off my back. Thank for giving me the opportunity to recieve better service.