Osco Pharmacy

I switched my Rxs over from CVS to Osco. I was sick and tired of dealing with the wait times. This pharmacy has an extremely helpful staff, usually no waiting, and is very easy to deal with. They are not open 24 hours like CVS, but this is a great hassle free pharmacy.

Pharmacy does not like to fill prescriptions. I have heard disturbing rumors some of the pharmacist hold prescriptions for their friends or “ preferred customers” before filling other prescriptions. Excuses consist of order refills and insurance companies not processing the refill. They claimed their claim on the refill orders was not going through. Then other people will show up the same day and have their prescription filled. Today I walked up to the counter with the CVS Caremark representative on the call saying everything was processed correctly on their end. The pharmacist then stated he was too busy to fill it and it wasn’t an issue with the insurance anymore.

Decided to try Osco Pharmacy in Marshfield because I shop at Star Market. Worst decision I could’ve made. My doctor’s office and I had to repeatedly send/bring in the same 2 prescriptions, my nebulizer medicine and an antibiotic, this has been going on for 2 weeks. They finally filled one and only gave me 1 pill, it was supposed to be 10. And I’m still sitting here waiting for the other one. They just don’t care. Don’t use this pharmacy!

Had issues filling my doctors rx at a competitor. After two weeks and annoying follow up calls they still claimed it was unavailable. My docs office asked me if a convenient pharmacy and I thought of Osco as I have had many vaccines there. They worked with you and I had it the next day. Thank you. My doc was also very happy. I can’t drive and my brother is always in the store. Thank you to Mary Ann and Diana. You made my life so much easier. That is what great customer service is.

I feel so lucky to have this pharmacy in my local grocery store. It is so convenient. I have cancer and need medications frequently. I can't say enough about the pharmacists Rosa and Maryanne. They know who I am, what I need, and make sure I have it when I need it. Always good about calling my doctor or insurance for any approvals. My only issue is that they need more help. The pharmacists are overwhelmed when people need to get cashed out or have questions that could be answered by a trained counter person.