Orthopedic Urgent Care at Sierra Pacific Orthopedics

My mom went in for an appointment at 7:30am, it's 2pm and the still aren't ready for her surgery. Not cool

(Anyone else notice a lot of 1 time reviews? Fluffed)And now they don't listen....I told them prior to any procedures or aids to get authorization first, they didn't. Now I have a ridiculous bill. What is wrong with this place? Went to Dr Glaser's office, I am not a "Babe", nor should be referred to as that by a receptionist. Nor should I be frowned upon by the staff when I tell them i don't want to be called that. Ok "cupcake"?

Wow!! - Had an appointment that I had made four weeks ago and showed up this morning to be informed that unless the new doctor (that I had an appointment with) that has replaced my former retired doctor has done my knee replacements he would no longer provide care for me. I understand things do change but not extending the simple courtesy to contact me within the four week period of making the appointment is inexcusable. Use to think they were the best but not so sure now.

I was with my last doctor for nearly 40yrs and was so worried when he retired I’d be able to find another doctor with his care. He was a smaller town doctor who really cared for you and cared for most of my family. Dr Gousse met those expectations and beyond, my wife and both adults kids go to him. He is a very good and thorough doctor but has that small town doctor feel. He is so easy to talk to and listens. We are so lucky to have him, his staff and Sierra Pacific helping us.

I have been a patient of Dr. Gousse’s for about three years now and have been very pleased with his care. I never feel rushed and my concerns are always taken seriously. I appreciate his guidance and wisdom, as I decided to have a thyroidectomy, due to tumors. He is a trusted medical professional to me and my family. In addition, the staff is great! Crystal is always helpful! My only critique is sometimes the communication with the phone staff/answering service has been difficult or an appointment was a week away, but we needed to be seen sooner.