Optum Infusion Pharmacy

I have used Optum Infusion for my SCIG infusions for over 2 years now. All of a sudden, after 2 years, they seem to have lost the ability to know how to deliver infusions. Every month I should receive 4 bottle of SCIG, and 4 supply kits. In July, for some reason, they sent me 4 bottle of SCIG and no supply kits. So I called them and they said they would fix it. I asked them for 4 supply kits. They sent me 3 and a half supply kits. The same day I got my infusions for August. They sent me 4 bottle of SCIG, and no supply kits. So I can’t actually do any infusions, again. This is now 2 months that my infusions have been delayed and interrupted because they can’t figure this out. So I called them again, for the second time, and told them, “I now need 5 supply kits. One is missing for July, an

Incompetance boardering on theft. Over sent medicaitons, forgot medications. Poor follow through in customer service.

Open 24 hrs!