Optique Vision

HORRIBLE EXPERIENCE. Go to another eye doctor. I waited 5 weeks for the appointment, but when I arrived it wasn't in the system (that day or any day), even though all my background information was correct. So clearly someone forgot to hit the save button when we scheduled the exam. This appointment was an hour drive in heavy rain. While I waited for the receptionist to continue starring at her computer, I got to read the many printed notices to patients that were taped around the office. These notices were obnoxious to say the least. Including a large note saying that if you dared to be cranky they would add a $50 fee to your bill as a fine for bad behavior. When I pointed out that this seemed less than professional I was told in a terse tone of voice that it was joke, that most people "go

This was by far the most pleasant experience with a doctor I have ever had. I went in early to fill out paperwork and the front end was amazing. They explained everything that needed to be filled out and was really nice. Then I went back with Dr. Vuong. He is the most approachable professional I have met. He was very nice and explained things in detail during my appointment. I was very anxious about my eye exam and he helped with it all! I recommend this entire practice to anyone.

I had many problems. Let me begin with people in front desk. The had me pay cash without telling me I could use my Medicare Advantage card to file a claim with CDPHP. Then the goof lady later submitted a claim directly with CDPHP in June of 2024 and got denied few times. I just got word from CDPHP that Optique owes me a refund of my deposit payment made in June 2024! I went back recently 3/2025, and the goof does not want to give me my deposit ! Also, with Dr. Vong, he did a fast job and I had to go to NY Optical across the street to get the correct prescription. Big mess !

I had an annual eye exam a few weeks back at this location. It’s very rare these days that every part of your experience at an office is pleasant but here, that was the case. From the moment I walked in, someone was diligently cleaning surfaces and wiping things down, it was very clean! Everything was very streamlined, since both receptionists were on the phone, another person offered to check me in. I filled out a form and then was escorted to the back. I waited briefly for Dr. Hunt-Moriarty. I can’t speak highly enough about how thorough, kind and patient she is. Very attentive and provides ample time to listen. I highly recommend her and this office for your eye care.

My appointment was sometime in November just before Thanksgiving. Despite the holidays, they were able to see me asap. My exam was thorough and efficient, gave me eyes drops for my dry eyes and my Rx. My doctor was sweet and obviously caring, we laughed at a few small jokes. Staff is super friendly and they seem to know their patients on a personal level as well, which was comforting to see. This is going to my new office 😁