OPTIMUS Health Care

They sucks,cancel appointments last minutes,careless opportunistic people just wanna make money off of your insurance and to cover their assess.

It’s a bit hard to get in touch with them over the phone but the care I received was top-notch. Check-in was easy and I did not have to wait too long for my appointment. The nurse + doctor were nice, listened to my concerns and referred me to the right specialists. I had a good experience!

The saddest part about this review is that the doctors and nurses that work there are actually awesome. Some of the best medical care providers I have encountered. That is, only in person. Talking to someone on the phone about any issue is a project that will take you anywhere from a week to a month to have one thing solved. You have to talk to an answering service who knows nothing, so they can message the people in your office so then someone can call you back at some point. Different people call you back so the amount of miscommunication is insurmountable. And if your issue persists, you can’t talk to the person who you spoke to, oh no you have to call the answering service again to have someone who knows nothing about the issue call you back. More miscommunications ensue. I have been

This doctor and office work tirelessly to earn their bad reviews. To start, the doctor is among the rudest and most unconcerned professionals I’ve ever met and easily wins the distinction of worst medical doctor I’ve ever interacted with. Regardless, a referral request was supposedly submitted to be processed immediately by her staff within a day or two. After five days of waiting I began to call, getting the runaround each time. After learning the names of each of the individual staff members and their assigned roles and supervisory responsibilities in processing that referral, I began to ask for them by name. I still got the runaround and never once got anyone except the receptionist to pick up the phone. By the time seven days had passed, I gave up and managed to find a specialist who w

Very unprofessional in many ways. I brought my special needs daughter who recently turned 21 to one of their female gynecologists. After the exam my daughter got dressed, the nurse told us to have a nice day and we left. The doctor never told us to wait, that she had a prescription for blood work and wanted to talk to us. Several times she flew in and out of the room. We got home and I found a message on my answering machine telling me all of this. I called back immediately but kept getting the same stupid recording telling us our call was very important and to keep holding. This was around 4:30 pm. I checked their hours on my mobile phone and found out they close at 4:30 pm after holding on the landline phone for over a half hour! Now what? The last time we were there we had a 2