Optical Outlets

Thank God for ms Lacy she saved my glasses and made sure that I was in the right frame also my last appointment was not so well with the other lady that handled me but ms lacy is super helpful and very kind also my doctor she is super super friendly and awesome also the front desk lady’s are fantastic as well. I love this location thank you Lacey for everything that you have done for me every time I come for a visit each year. !!!!!! Let’s go team !!!!! Thank you for my new glasses in with the out with the old thank u doc and thank u lacy and awesome team !!!!!

Decent place. They were really busy, but the staff remained friendly and things moved along well. The eye Dr. Was great! He even took a brief moment to look at my grandbabies eyes to make sure things looked OK. Only reason I didn't guve 5 stats is because, in my opinion, they didn't have much of a selection of glasses to choose from. From the selection they had, most frames were a lot more expensive than my insurance would cover. Good place place otherwise.

Kiana, is so kind and personable. She is very respectful and knowledgeable from, what my insurance allows for glasses to how glasses actually looks on a person. I love the glasses Kiana help me pick out and the fit is awesome.I have a small face and its hard for me to find glasses that fit my face.Thank you Kiana. I also love my Eye doctor as well.

Getting called to the back was super fast but the waiting after that was extremely long. Honestly didn’t see the point in having an appointment when they take all the walk ins before you. Also the girl who ended up assisting us didn’t even apologize for the wait. (No Courtesy/ poor customer service) I usually go to the Lakeland office and will be returning to the Lakeland office.

This was my first time working with Optical Outlet and I would like to give a HUGE SHOUT OUT to Kiana! She was amazing, caring and very professional in every way. She is someone that really cares out the patients and strives not just a 100 percent but a 1000 or more. Angelica the manager is AWESOME as well. She is someone that has a beautiful smile that shines from the heart. Again someone that cares about the patient. Silvia did a fantastic job as well. Let me share the experience, I went and the doctor that did the eye exam was great and thorough. I was very pleased. Then Kiana helped me pick out some frames, since I wasn't sure and wanted to come back she graciously held them for me. A couple days later I returned and Michelle helped me as Kiana wasn't there. I will just sa