OhioHealth Urgent Care Grandview

After a bike accident I went to the urgent care. I did call and asked if they are able to do stitches. After arriving I was triaged quickly. Once the Physician Assistant (PA) began to assess me she actually jumped backed. She then proceeded to state she could not treat me. I do appreciate the transparency that she was not comfortable, even though that was not her direct words. I then proceeded to an ER. Later I reviewed my notes in MyChart. The Physician Assistant falsified informed stated that I reported I blacked out - not correct. I was then billed after being declined treatment. Declined treatment and then billed, I would not recommend.

The staff at this Urgent Care are amazing. I thought I had a bad cold; but when I arrived, they quickly diagnosed double pneumonia in both lungs (after a COVID and Flu test, did breathing treatments and imaging) and sent me directly to the ER. When I arrived at the ER 15 minutes later, all my tests results were already there and they were waiting for me. Urgent Care was very caring and sympathetic. I highly recommend this Urgent Care - with no reservations at all. Wish they could be my PCP.

I called ahead and specifically asked whether I could receive a prescription, and I was told yes. I’ve generally had excellent experiences at this urgent care, which is why this stood out so much. Once I was brought back, the doctor I saw immediately insisted I needed to go to the emergency room and initially refused to provide the prescription—despite the fact that I was in significant pain and had already been told this could be handled here. When I asked to speak with a supervisor, her tone changed and she then agreed to provide the prescription. While at the pharmacy I spoke with others and learned she had been telling multiple patients the same thing all night. I respect nurses and doctors, but in this case she was horrible. Being in real pain and being passed off like that was extr

Everyone was here was super sweet but we waited for over an hour and a half when my sister had a severe ear infection. Everyone else in the waiting room got called before her and when we went up they said that the system did not check her in and that they did not realize we were waiting for so long. We were sitting in the waiting room with clear visibility so that the MA who checked us in could see us. I understand that technology malfunctions but I hoped the medical team here would have been more attentive to my sister’s care.

Wonderful support staff. They were very communicative & friendly. But in an extended wait, I was tested for COVID and flu, both of which were negative and advised I needed to find a Primary Care Physician instead. The provider at my next stop actually looked at my body and throat and quickly diagnosed strep. Save time and head elsewhere.