Ocular Oncology and Medical Retina P.A.

Was referred to this clinic for a specialist then after exam was sent t neuro ophthalmology doctor in Albeq N M because it appeared that is a blood flow problem not pathology went to the Neuro ophthalmologist and he found that the cataract lens was not there but floating around and on problems with blood flow, this was found by a Resident working under the Doctor who. Informed it. I am having the surgery done in N M at the University N M Hospital. I have lost total respect and confidence in the Ophthalmology community of El Paso that includes the Optomat SW Eye.

⚠️ HIPAA Privacy Rule Violation 45 CFR § 164.508(b)(4); This practice coerces patients to consent to their PHI (private health information) being used for publication, or else they will refuse medical treatment and service. Reported to (OCR), recommended action to anyone else affected. ⚠️ Medical Negligence / Patient Abandonment; They will not refer any patients elsewhere. ⚠️ Unfair Business Practice / Deceptive Refund Policy; Claimed refunds take 3 to 7 weeks, and if same-day refund was desired, to pay with cash or check, despite admitting they do not accept those forms of payment. ⚠️ Discrimination in Prepayment/Billing Based on Insurance Status, Deceptive Practices in Commerce; required insured patients to pay 25% upfront before appointment, when they learn paying out of pocket, asked f

You rarely see Doctors that actually care about their patients and Dr Alvarez is one of them

Excellent service.